Friday, April 03, 2009

WHY DOES VALUE OPTIONS KEEP CHANGING THEIR OUTPT AUTHORIZATION FORMS?: mental health providers spend their time chasing forms

Its a good thing I don't live wherever Value Options is in NC.

I would drive over there and give them a piece of my mind.

They've changed their ORF2 (outpatient therapy authorization, which you have to obtain after 8 therapy sessions) AGAIN. AGAIN. Its unbelieveable.

They just changed it....just as a load of mental health providers were about to send in their authorization forms as they have just now bumped up against the limitation of the 8 psychotherapy outpatient sessions for Medicaid clients.

Here it is March....just about that time...and they've changed the form and no one has told any of us.

The LME's have not informed us.....and they are supposed to be overseeing NC Medicaid.

The difference from the new form and the old form are just subtle enough that it send the entire NC mental health care system into a tailspin.

I don't think this kind of jerking of providers around is ever going to stop.

Here is the new freakin form.



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